> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aihive.global/llms.txt
> Use this file to discover all available pages before exploring further.

# General Report

> General Report - AI Hive Documentation

# General Report (Dashboard)

The Overview page provides a comprehensive view of AIHive's "health". Here, you can monitor important metrics in real-time to evaluate operational efficiency and control costs.

## Key Metrics

When accessing the **Overview** section, you'll see important metric cards:

* **Total Conversations:** The total number of conversations that have occurred.
* **Active Users:** The number of unique customers who have messaged the Bot.
* **Token Usage:** The total number of Tokens (AI computing units) used. This metric helps you estimate API costs.
* **Avg. Response Time:** The average time for Bot to respond (in milliseconds).
* **Satisfaction Rate:** Based on user "Like/Dislike" reactions (if the rating feature is enabled).

<img src="https://mintcdn.com/nhatvk/DVLDCi-NhXS0bs-l/images/features/features-ef9a5a45.png?fit=max&auto=format&n=DVLDCi-NhXS0bs-l&q=85&s=daca124169ca858d4b3fbf118a6509e2" alt="image.png" width="2435" height="1394" data-path="images/features/features-ef9a5a45.png" />

## Trend Charts

The system provides visual charts for trend analysis:

* **Line Chart:** Track message volume increases/decreases by day. Helps you identify peak periods (e.g., Sale days).
* **Cost Distribution:** See which Bot or Model (GPT-4 or Gemini) is consuming the most cost.

***

👉 **Optimization Tip:** If you see Token costs spike suddenly, check your **System Prompt** (is it too long?) or switch to a cheaper **Model** version (like GPT-4o-mini).